SHIPPING POLICY

Order Verification:
Once an order is placed through our website, our team will reach out to confirm the order details, scheduled delivery time, and applicable delivery fees based on your location.

Stock Confirmation:
Product availability is verified after order placement. As most of our items are perishable and free from preservatives, availability may vary. While we make every effort to maintain adequate stock, certain items may occasionally be unavailable.

Complimentary Delivery:
Free delivery is applicable exclusively to perishable items, including fruits and vegetables.

Nationwide Shipping Charges:

• Standard Delivery Fee: PKR 250 for shipments weighing between 0.5 kg and 1 kg
• Additional Weight Charges: PKR 200 per extra kilogram

Logistics Partner:
Deliveries are handled through our trusted courier partner, TCS. Customers may track their shipments directly via our website.

Advance Payment Discount:

• A 10% discount is offered on advance payments
• Please notify us in advance through our chat support to receive bank account details for payment processing

Out-of-Stock Items (Online Payments):
In the event that a product is unavailable after an online payment has been made, customers may choose between a full refund or store credit, based on their preference.

Order Tracking:
Customers can monitor the status of their orders using the following link:
https://honestharvestpk.com/order-tracking/